What happens if I start my first lesson and I don’t like this system of live online lessons?

We provide a guarantee to all new Clients that for the first Session booked through the Company a new Client may stop the Session within the first ten minutes only of that Session and cancel the Session if they are not comfortable to complete training in this manner and/or do not feel that this manner of training is adequate for them. This applies only to a new Client of the Company and only on their first Session booked via the Company. It does not apply to non-ridden Sessions. In this event Client will be refunded the Session training fee less a £10 cancellation charge, but will receive no refund of the booking fee.